Shipping

Freebirdboutique.com orders are shipped using USPS Priority Mail unless otherwise specified. Please contact us if you wish for us to use another method.

Orders are processed once credit card authorization and address verification have been obtained. Please give us 1-3 business days to ship your product. We ship all orders Monday - Friday, excluding holidays. Orders typically arrive in 4-9 business days. If ordered on a weekday it will go out the following day from purchase. Any orders placed on Saturday or Sunday will be shipped the following week. We will do everything we possibly can to get your order out right away. Please note, all orders are processed subject to pending inventory availability. Shipping timelines are not guaranteed, however you will be contacted via email should your purchase be delayed.

Freebirdboutique.com is not responsible for lost or stolen items. If you have issues with your mail delivery please use an alternate address. We also will be happy to accommodate an alternate shipping method. We do not offer refunds if the item states delivered on the delivery confirmation. All items are sent with tracking to ensure delivery.

Returns and Exchanges

Freebirdboutique.com prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange within 14 days of the ship date. If you need to exchange your item you are liable for all shipping costs. All returned items must be unworn, unwashed merchandise. Returns take approximately 4-9 business days to be processed once received. Shipping and handling charges are not refundable. All sale items are final sale. Other promotions, coupons or ecodes may not be combined.

Send all return/exchange merchandise to:

Freebirdboutique.com
ATTN: Returns
11271 Ventura Blvd. #270
Studio City, CA 91604